Review of literature on employee satisfaction

It is however challenging to correctly judge one’s temperament during employee selection, so there are likely to be attitude problems especially if ‘wrong’ people were selected for a particular job in that aspect. 9 changes in the work force resulting from voluntary or involuntary resignations; this can be the number or percentage of employees leaving an organization and being replaced with new ones.

Literature review of employee satisfaction

Consequently, the findings have implications for current prevailing theory on voluntary turnover e · jul 2012 albert wöckemarinus heymannreadshow morerecommendationsdiscover more publications, questions and projects in job satisfactionprojectintegration of mental health into primary health careedith wakidadickens akenaalison a kinengyere[... The age32 of employees plays an important part in employee commitment, being rooted in the job, psychological contract and the decision to leave (wocke and heymann, 2012).

Job satisfaction focuses on three components of organizational behavior: that is cognitive, affective, and behavioral and is widely used to determine overall satisfaction in human capital management” (hoffman-miller, 2013). 2014), motivating employees is very important because motivation of every individual is his willingness to unreservedly work hard for high productivity; meaning the employee is willing to use all the abilities that he has for the sake of his organization by utilizing the available opportunities to accomplish his organization’s mission.

Next, this study used the regression analysis to ascertain the effect of occupational stresses on turnover intention and to identify the occupational stresses that have a more significant effect on hotel employee's turnover intention. It is quite common that some countries feel more superior to others so if an employee comes from a country considered inferior, even though they have the qualifications for a position, they may not be given because of the bias that they might possibly be incompetent for the position.

Dipietro et al (2014) in their article state that employees are motivated by intrinsic16 and extrinsic factors which are driven by the interest or enjoyment of the task (intrinsic) and things that come from outside the individual, such as money or rewards (extrinsic). Perryread full-textoccupational stress and employee turnover[show abstract] [hide abstract] abstract: questionnaire data captured in january-march 2007 were examined in relation to turnover in males and females during the next five years.

3 means "from within" the employee individual has the desire to perform a specific task, because its results are in accordance with their belief system or fulfills a desire and therefore importance is attached to it 4 motivation comes from outside. Satisfied employees who feel fairly treated by and are trusting of the organization are more willing to engage in behaviors that go beyond the normal expectations of their job.

Depending on the location of the employment-disease /was stricken area, security, safety, available facilities, a high paying job may not attract employees to stay. 30 employees sometimes take on jobs with certain expectations but do not get what they expect, they may not be comfortable with the supervisor or fail to fit in the work environment (peer challenge); this is likely to cause internal conflict within the employee thus causing him/her to contemplate quitting.

If all the necessary information is availed to the employees, then most likely they will be motivated to understand what it is all about so that they are at a cutting edge perhaps over the others. 8 intention to behave in a certain way towards someone or something-the action taken by the employee especially if they feel no body is caring about their issue.

With trustworthiness comes motivation for the employees as they will have high expectations of learning from their supervisor. 31 higher pay however may not be an absolute to contributor to employee retention although it plays a significant role.

They further quote mcclelland on need for achievement12, need for power13 and need for affiliation14 as motivators for achievement and satisfaction. Full-text · article · sep 2013 robert s bridgerandrea j daykatherine mortonread full-textimpact of demographic variables on voluntary labour turnover in south africa[show abstract] [hide abstract] abstract: this paper demonstrates the relevance of employee demographic variables as extended factors in the voluntary turnover process since these models currently do not sufficiently explain the factors impacting the turnover decision.

Employee turnover is detrimental to organizations as it involves a high social cost and destroys firm-specific capital. Attitude has three components which are cognitive, affective and behavioral in nature but there are also functions for attitude: there is the adjustment function which assists the employee 20 attitude describes the way one feels inside.

According to edgar & geare (2013), employee reactions are a behaviorally oriented response to employee attitudes, this can be seen when the employee acts above and beyond the normal duty. Using process models of strategic hrm, we adopt an employee-centred focus to explore the perceptions of a sample of new zealand professionals with regard to hrm practice, attitudes, reactions and performance.

Furthermore, it is concluded that demographic variables of employees should be considered in the extension of contemporary turnover models. Full functionality of researchgate it is necessary to enable ctions how to enable javascript in your web all ›12 referencesdownload citationshare download full-text satisfaction – a literature review on employee motivation, attitudes and turnover: what is the relationship?

Generally the comparison of all the authors above points towards employees’ positive or negative attitudes towards their jobs. Egos however cause attitude conflicts within employees, one may feel right about something while another opposes.

Managerial trustworthiness and goal directedness increase the leverage of intrinsic motivation on employee satisfaction, whereas extrinsic rewards expectancy decreases the leverage. 11 involuntary turnover is caused by layoffs and similar actions where the decision for an employee to leave is made by the company and not the employee.